Privacy Policy

Senior Concierge Shoppe LLC
Effective Date: August 22, 2025

At Senior Concierge Shoppe LLC (“we,” “our,” or “us”), we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with us, including when you opt-in to receive messages.

1. Information We Collect

We may collect the following information from our customers:

Personal Information: Name, phone number, and any information you choose to provide when communicating with us.
Communication Preferences: Your opt-in or opt-out choices regarding text messaging and other forms of communication.

2. How We Collect Information

We collect customer information through verbal opt-in. Customers can opt-in to receive messages in the following ways:

In Person: At our physical location, when speaking with a staff member.
Over the Phone: When calling our business, by providing consent verbally.

When interacting with customers, staff is trained to use the following script:

“By providing your phone number and agreeing to receive texts, you consent to receive text messages from Senior Concierge Shoppe regarding Customer Care. Consent is not a condition of purchase. Message frequency varies based on communication needs.

If you have any questions or concerns about this policy or your data, please contact us at seniorconciergeshoppe@gmail.com

Data Transfer Policy

We do not transfer your personal data to any external organizations under any circumstances, even with your consent.

Data Protection Measures

We have strict internal policies and technical safeguards to prevent unauthorized access or sharing of your information.

May include customer care messages.

Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. Learn more about our business online at http://seniorconciergeshoppe.com.”

3. How We Use Your Information

We use your information only for the following purposes:

To provide customer care and updates related to our services.
To respond to inquiries and customer service requests.
To send text message notifications related to our business, if you have opted in.

4. Data Sharing

Customer data is not shared with third parties for promotional or marketing purposes.
Mobile opt-in and consent are never shared with anyone for any purpose.
Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

5. How We Share Information

We do not sell or rent your personal information to third parties. We may share limited information only in the following cases:

Service Providers: With trusted vendors who help us deliver communications (excluding mobile opt-in data).
Legal Requirements: If required by law, court order, or government regulation.

6. Your Choices and Rights

Opt-Out of Messaging: You may opt-out at any time by replying “STOP” to our messages.
Help with Messaging: Reply “HELP” for assistance.
Update Your Information: You may contact us to update or correct your information.

7. Data Security

We take reasonable steps to protect the information you provide to us from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee absolute protection of your data.

8. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect information from children.

9. Messaging Terms and Conditions

By providing your phone number and agreeing to receive texts, you consent to receive text messages from Senior Concierge Shoppe, from 470-478-9035, regarding customer care.
Consent is not a condition of purchase.
Message frequency varies. May include customer care messages.
Message & data rates may apply.
You can reply STOP to unsubscribe at any time or HELP for assistance.
You can also contact us directly at 470-478-9035 or seniorconciergeshoppe@gmail.com.
Mobile opt-in information is never shared with third parties.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with a revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us:

Senior Concierge Shoppe LLC
Website: http://seniorconciergeshoppe.com
Phone: 470-478-9035
Email: seniorconciergeshoppe@gmail.com